City councils are comprised of diverse and often strong personalities. Often relationships can become strained and maintaining professionalism and civility difficult. In this article, Dorothy Burton outlines a pyramid model she developed to address this issue called SIFT. It is designed to foster communication that is more productive; help individuals influence group dynamics in order to move issues forward in a more positive way; and equip leaders to more quickly sift through emotional minutiae in order to respond in a manner that will defuse rather than ignite heated debate.

New, Reduced Membership Dues

A new, reduced dues rate is available for CAOs/ACAOs, along with additional discounts for those in smaller communities, has been implemented. Learn more and be sure to join or renew today!

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