Guidelines for board/manager relations.

This Case Study from ICMA's Results Network profiles the city of Minneapolis, Minnesota, in its process of implementing a 311 system.

A public-private partnership between Jackson County, Oregon, and several city governments in the county and a private library management company

Usually people come into the manager’s position after years of preparation.

This form is a sample RFP document. It is was used by Weber City to acquire a better internal software system for fleet management...

This article examines the city of Burley, ID as an example of how to turn around a stagnating rural economy(...)

This article shows how Pay As You Throw (PAYT) – a fee for service that charges households based on the volume of trash they generate – can increase...