Every community is unique, which makes selecting that all important identifying brand quite a feat.

Every employee of the city of Orlando, Florida (187,000), parking division is encouraged to participate in regularly scheduled training programs to enhance...

Throughout most of its history, the village of Lake Isabella, Michigan (1,100), had to depend on the county and the two townships in which the village was located for services.

The city of San Diego, California (1,223,400), uses global positioning system (GPS) and other technology to reroute its garbage and recycling trucks.

In Medford, Oregon, they use a “Neighborhood Walk” as an organized, innovative way of obtaining feedback on city services— and more. It is a positive alternative...

Provides a checklist for department heads to assess equity at the departmental level.