This blog post helps ensure your local government website provides equal access for all users.

It is tough for any organization to hardwire a knee-jerk yes response into its culture. It requires not only a sincere desire to serve the customer, but also an obsession to do so.

Not sure if you have been keeping tabs on Outside Magazine's "Best Towns 2016, but both of the finalists are members of ICMA!

Earlier this month, CountryLiving magazine announced the best small towns to visit this summer and a majority of the towns on this list are managed by ICMA members.