Case study on a formal collaborative process to draw together a wide range of agency representatives, community leaders, and citizens with resources to ensure...

In 2010, the San Jose City Council approved a reduction in the Citywide Aquatics Program that reduced the number of operating aquatic sites and community centers.

The Alliance’s Connected Communities white paper identifies steps local governments can take to achieve a higher level of citizen engagement.

Does your local government foster citizen engagement? An article based on ICMA's State of the Profession survey results offers food for thought.

All local communities can find themselves facing inclement weather or another emergency situation that requires a concerted response

Jim Diers of the Community Development Institute takes to the pages of Local Government Manager, the magazine of Local Government Managers Australia

A very helpful article in the same vein as “The Real Thing”, discussing common mistakes local governments make during citizen engagement