Displaying 1234 - 1242 of 1581 results
Organizational Policy
Elements of Community Readiness for a 311-CRM System

A checklist of elements communities should have in place prior to implementation of a 311-CRM system.

Creating Spaces for Change
Case Study
Call 311: Citizen Engagement and 311 Case Study

This report profiles the city of Savannah, Georgia, and the city's use of its 311 system as one of its citizen engagement strategies.

How-to, Guide or Manual
A Local Officials Guide to Public Engagement in Budgeting

Budgeting—the allocation of usually limited resources to fund vital public services and facilities—is a central activity of city and county government.

Citizen Engagement: An Evolving Process
Organizational Policy
Millbrae Now!

The Millbrae Now! program is a citizen engagement program where residents can meet with City Staff during community workshops

Other Document
Customer Service and Operations Initiative

In the face of continued complaints from the community about response time, delays in follow-up of cases and poor customer service satisfaction

Snow Angels Program
Other Document
Nomination for Community Partnership Award

The 12th Street Corridor in Little Rock, Arkansas has experienced near constant change over the past century, but had recently fallen on some seriously hard times.