Displaying 163 - 168 of 168 results
311/CRM RFP Sacramento, CA
311/CRM RFP Nashville-Davidson County
Project / Research Report
311/CRM Initiative Framework - San Francisco

Provided by San Francisco's Department of Telecommunications and Information Services this document outlines a framework to take 311/CRM and Citistat...

COPS Fact Sheet: 311 for Non-Emergencies, Helping Communities One Call at a Time
Because You Deserve Answers: City Answer Center
Case Study
Citizen Relationship Management (CRM) Improves Citizen Service in Fairfax County

This article summarizes the experience of Fairfax County, Virginia in implementing a new citizen relationship management (CRM) database system...