Cedar Rapids, Iowa, shares the story of their success in implementing a new tool that benefits both staff and residents.

A unique public-private partnership provides broadband for public safety services and for rural areas that have been traditionally underserved or unserved.

The July 2019 issue of LGR: Local Government Review is filled with key research findings and expert insights on local government issues and trends.

New report highlights innovative local government uses of 311/CRM systems.

Local governments have an especially important role to play in collecting, maintaining and managing data on their communities. At the 2013 ICMA Annual Conference, Tuesday’s keynote address and several education sessions will help managers get a handle on what they need to know and what questions they should be asking to stay informed.

Info on the CS Week 311 Synergy Group's Award of Excellence