The CS Week 311 Synergy Group, one of ICMA's research partners on centralized customer service systems, will recognize one local government centralized customer service center that has consistently demonstrated a customer-focused approach to improving local government services.

The deadline to submit an award application has been extended to Thursday, January 31. Find more information here on criteria and submission guidelines.

New, Reduced Membership Dues

A new, reduced dues rate is available for CAOs/ACAOs, along with additional discounts for those in smaller communities, has been implemented. Learn more and be sure to join or renew today!

LEARN MORE