Fort Worth Process Improvement

A "Lean Leaders Cohort" in Fort Worth, Texas, reviewed organizational processes in terms of (1) problem statement, (2) current state overview, (3) analyze the problem, (4) determine and validate root cause, (5) brainstorming--suggested solutions, (6) quick wins, (7) project saving and measures, and (8) insights and next steps. Fort Worth received a Certificate of Distinction in Performance Management from ICMA in 2018.


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