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Process Improvement

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Displaying 1 - 9 of 132 results
Article
panel
Navigating Change: Leadership and Progress in a Shifting World
May 7, 2025

Practical insights for navigating changes in governance, leadership transitions, and organizational transformation.

Experience Puerto Rico English Flyer
Experience Puerto Rico
Aug 17, 2025

San Juan and Carolina

PR
09:00am
05:00pm
ET
Join local government professionals from Latin America to learn about artificial intelligence, smart cities, tourism, and more at this year's Experience Puerto Rico Conference.
Article
LGRC 2025 Gunnison County Session
Small Communities, Big Results
February 28, 2025

Learn how to use strategic planning to better your community.

Article
LGRC Denver 022625 Elevating the Employee Experience.
People Over Processes, Culture Over Compliance
February 26, 2025

The top three dos and don'ts on elevating the employee experience to drive organizational success

Request for Proposal
RESPONSES TO QUESTIONS RE: THE RETIREMENT PLAN ADVISOR RFP

Request for Proposal for ICMA Retirement Plan Advisor

PM Magazine
Is Crime Widespread?
October 1, 2024

To reduce crime, you should focus on the tiny fraction of addresses that experience most of the crime.

Woman using mobile device
Smooth Payer Interactions & Efficient Internal Processes — How to Stop Sacrificing One for the Other
Aug 20, 2024
01:00pm
02:00pm
ET
Join Tyler Technologies for a webinar on strategies for standardizing and simplifying your jurisdiction's payment processes.
The ICMA and NDI field office team facilitating focus group discussion with shareholders of a Tibetan cooperative society in the state of Himachal Pradesh.
USAID/India Central Tibetan Administration Capacity Building and Sustainability Initiative (CTA-CBSI)

CTA-CBSI will build the Central Tibetan Administration’s capacity to effectively deliver services to Tibetans in India and Nepal and to strengthen community self-reliance.

ERAT 1
USAID/Indonesia Local Governance Enabling Environment Activity (ERAT)

ERAT will improve subnational-level service delivery in Indonesia by establishing governance systems to enhance oversight mechanisms and effectively manage key service processes.

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