Social Media

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Internet Trolls, Fake News, and Maintaining Public Trust

Notes from the airport: Recap of a roundtable discussion at the ICMA Annual Conference

We think you will LIKE what we have to SHARE for #SocialMediaDay

Here are 8 resources to help you become an expert on effectively utilizing social media.

How to Engage Your Community with Social Media: A Q&A with Citizen Engagement Officer Timothy Martin

Roanoke, Virginia's Chief Engagement Officer Timothy Martin recently sat down with ICMA and offered his insights on social media and community engagement efforts.

Success Story: How the city of Austin enhanced crisis communications using social media

To reach the most residents as quickly as possible during a severe storm, the city of Austin, TX used a social media strategy to enhance crisis communications.