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  1. Home

Process Improvement

Submit a Document
Displaying 46 - 54 of 132 results
Blog Post
On with the New: Innovation and Emerging Practices in Local Government
rdesantis@icma.org
Jan 28, 2019

This month's "facts and stats" blog features local governments using innovative practices to bring about change.

PM Magazine
PM Article: Leading Practice: Borrowing from Within
January 25, 2019

How a County Health Department Solved a Critical Staff Vacancy

Blog Post
Performance Management: What's in It for Me?
admin
Nov 01, 2018

10 tips for instilling a performance culture in your organization.

PM Magazine
PM Article: Improving Local Management in Mexico
October 19, 2018

Working Toward a Better Way of Life

Other Document
Process Improvement through Performance Management: Examples

Examples from six local governments

Other Document
Fort Worth Process Improvement
Process Improvement, Fort Worth, Texas

A process for reviewing and improving organizational processes.

Blog Post
Seven Communities Win High-Performance Government Award
admin
Jul 05, 2018

Communities across the country have been recognized for their use of technology to save time, money, and deliver better services to residents.

Article
AAC logo cropped to fit
Council-Manager Government, Professional Management Dominate 2018 All-America City Awards!
June 26, 2018

This year’s ten AAC Award recipients feature eight communities that operate under the council-manager form. Seven of the ten employ a professional local government manager.

Blog Post
Superhero Clerks and Why Public Records Are Their Kryptonite
admin
May 03, 2018

Even great municipal clerks are faced with challenges when it comes to managing public records.

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