Comcate helped the City of Cape Coral, FL improve their public requests management system as the volume of request had increased beyond what the City...

Comcate worked with Henderson,NV to create system that integrated the city's existing citizen engagement software.

In 2009 Henderson, NV's Business License Division found itself overwhelmed by the amount of paperwork that had to manage

Case study documents how San Antonio streamlined its recruitment process and is just one of 93 case studies available on the Knowledge Network as an exclusive member benefit.

Animal control isn’t usually the first department that comes to mind when local governments think of process improvement, innovation, and best practices but it should be! A well-run animal control department costs about $4 per citizen annually but many local governments strip down the budget and hope that the costs can be covered by fees like pet registration alone. This usually leads to an ineffective animal control department that cannot cover its operating costs. There is also room for innovation in the message that animal control departments send about euthanizing and spaying and neutering