Examples of process improvement achieved through performance management submitted by Fort Worth, Texas; Bettendorf, Iowa; Johnson City, Tennessee; San Mateo County, California; Bellevue, Washington; and Raleigh, North Carolina, in applications for ICMA Certificates in Performance Management.

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A new, reduced dues rate is available for CAOs/ACAOs, along with additional discounts for those in smaller communities, has been implemented. Learn more and be sure to join or renew today!