Displaying 325 - 333 of 637 results
Article
100+ Local Governments Improve Citizen Services with Cloud-Based Analytics from ICMA, SAS
March 1, 2017
Blog Post
Don’t “Deflate” the Importance of Data
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Blog Post
Sustainability Tools That Count…Literally
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Blog Post
Top 5 Documents in 2014
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Blog Post
Feds may be down, but local government still strong
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Other Document
ICMA Survey Research: Internal Services Survey: Facilities Management

A survey asking employees to rate an internal service.

Case Study
Maximizing the Potential of Citizen Survey Data in the City of Kansas City

In the field of local government performance measurement, it can be challenging to identify good outcome-oriented performance indicators for many service areas.

Article
Survey Data Drives Top ICMA News Stories of 2014
March 1, 2017

ICMA survey research updates on public safety, economic development, and CAO salary and benefits were at the top of the list of news items most viewed on the ICMA website in 2014.

CIMTRA: Creating Accountability in Mexico