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  1. Home

Performance Management

Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.

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Displaying 316 - 324 of 635 results
Blog Post
6 Ways to Use Technology to Improve Decision Making
admin
May 11, 2015
Blog Post
Data Envy? Don’t Worry; Your Data ARE Big Enough!
admin
May 04, 2015

Data that can answer important questions are big enough.

Blog Post
Putting the “Performance” into Performance Management
admin
Apr 09, 2015
How-to, Guide or Manual
Evaluating Complete Streets Projects: A Guide for Practitioners

Across the country, government agencies are working to meet residents’ demands to be more responsive, transparent, and accountable in decisions and investments.

Article
ICMA Essay Featured in New Book
March 1, 2017

ICMA staff contribute to book on harnessing data.

Article
It's Here! The Municipal Year Book 2015
March 1, 2017
Article
Outlook 2015: The Action Is at the Local Level
March 1, 2017

ICMA Executive Director Bob O'Neill shared his thoughts on local government issues to watch as part of Governing magazine's Outlook 2015 two-day event.

Article
100+ Local Governments Improve Citizen Services with Cloud-Based Analytics from ICMA, SAS
March 1, 2017
Blog Post
Don’t “Deflate” the Importance of Data
admin
Feb 03, 2015

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