The importance of establishing better metrics to guide decisions about information technology.

Highlights of a Center for Priority Based Budgeting Conference.

Certificates in Performance Management recognize local governments that demonstrate a commitment to collecting, using, and sharing performance data.

Peoria, Arizona, formats its performance report to link council goals, expected outcomes, performance measures, trend data, and targets.

Tamarac, Florida, publishes a color-coded dashboard to show at a glance how performance compares with established targets.

A service-specific mission statement from San Antonio showing how the service links with overall city goals and how its performance is measured.