This article discusses how many Maine municipalities are sharing tax assessor offices in response to a tight supply of experienced tax assessors and tight budgets.

Case study submittal for TLG 2006.

The exodus of experienced professionals is not a minor blip on the workplace screen but something that must be considered seriously.

Describes qualities of more inclusive, informed, and influential meetings. Includes sidebars on the law and public hearings, values and public hearings, and emotions and conflicts in public hearings...

This North Las Vegas, Nevada, plan outlines seven vision elements that have strategic importance to the city. For each element, provides a vision statement, goals, rationale, and implementation strategies.

This article analyzes the lessons learned in Polk County, Florida, after Hurricane Charley.

This article discusses some basic customer service techniques that have been tested in the public sector.

This session focused on how the town of Okotoks, Alberta, Canada, uses technology to provide residents with a "virtual town hall," allowing them to log on(...)