The true meaning and value of effective communication can be realized by focusing on the listener and tailoring your message accordingly.

In this issue of Career Compass, Dr. Benest helps us win our team's confidence with a recipe for trust.

Student member Austin Rouse is pursuing his MPA at the University of North Carolina while working for the Charlotte Regional Partnership.

Whether your orientation programs is formal or informal, you will want to cover information that specifically relates to councils as well as several other important topics, including finance, economic development, and emergency preparedness.

We asked our Members to share what their favorite piece of leadership advice has been.

Find out how local governments around the world are using bar codes readable by mobile phones—QR Codes—to engage tourists.