ICMA is pleased to announce the creation of the Local Government Management Fellowship Judy L. Kelsey Scholarship.

Three elements, combined with passion and wisdom, are critical to a workplace where employees willingly exert discretionary effort to help the organization succeed.

An ICMA Coaching Program column focused on career issues for local government professional staff.

What employees are asking for is consistent, timely communication that is meaningful, and that inspires them personally and professionally.

Often, when leaders seek buy-in, they minimize the concerns of others

A precise definition of engagement will vary from organization to organization, but three factors are critical to creating and maintaining a workplace where people want to be.

An open line of communication - and responsiveness to it - in turn, creates public trust and improves the services that a community provides.

Stretching job assignments help people see you in a new light

Research shows the importance of stories in leading staff members and residents.