Through numerous challenges in my career, I have learned the importance of resilience. When faced with transitions, you need to reach out, rather than shut down.

The value of laughter to people and to organizations is important to recognize.

When people are part of a group, they can tend to put forth less effort. Learn more about why this happens.

Eight traits that get to the heart of communication issues.

My private sector experience helped prepare me for leadership in the public sector. When the call came, I jumped at the opportunity to become a city manager.

When I made the change from public safety to administration, I looked to my city leadership and the code of ethics to guide my transition.

How wit in the workplace benefits the body, the mind, and the organization.

Mecklenburg County, North Carolina’s evolution when it comes to strategic planning.