Local governments have an especially important role to play in collecting, maintaining and managing data on their communities. At the 2013 ICMA Annual Conference, Tuesday’s keynote address and several education sessions will help managers get a handle on what they need to know and what questions they should be asking to stay informed.

Do you know what questions to ask your IT staff and how to take advantage of the efficiencies new technology affords efforts to deliver high-quality service to your residents? Are you confused by all the media coverage of big data, open data and apps?

Info on the CS Week 311 Synergy Group's Award of Excellence

Governments are using Esri’s geographic information system (GIS) technology to improve communication with citizens.