GENERAL STATEMENT OF DUTIES
Performs highly responsible administrative and managerial work for the County Manager with emphasis on the coordination and execution of specifically designated programs, departments, and service areas..
DISTINGUISHING FEATURES OF THE CLASS
This position is one of several Assistant County Manager positions within the County and serves on the County Manager’s leadership team. An employee in this class helps the County achieve its vision by assisting the County Manager in providing highly responsible work in the planning, administration, management, and execution of county services and the responsible use of county resources; championing an engaged, diverse, inclusive, collaborative, data-informed, and innovative organizational culture; and establishing internal and external relationships that advance joint interests and achieve community priorities.
The employee carries out these duties by providing strategic direction to a portfolio of departments relating to one or more County service areas and acting as a liaison between the County Manager and department directors and between County Government and other governmental entities, community partners, and citizen groups. The employee works with department directors to develop and implement operational goals; plan and achieve budgetary objectives; and facilitate the development and implementation of initiatives approved by the Board of County Commissioners and/or the County Manager. The employee is also responsible for coordinating key strategic initiatives that cut across the organization and involve external partners and the public. Departmental and service area assignments may rotate among Assistant County Managers periodically. The employee is expected to keep the County Manager informed on the progress of assigned responsibilities, of operational issues and potential issues, and of recommended solutions.
The employee is required to be knowledgeable of all phases of County activities in applicable areas and to exercise appropriate discretion and extensive judgment and initiative in carrying out assigned duties. Positions in this class require considerable contact with the public, appointed and elected officials, and with officials of other government jurisdictions. An understanding of the complexities involved in policy and program development and the ability to reach consensus and solutions are required. Work is initiated in response to operational needs and stakeholder inquiries, in anticipation of needs or problems, and at the request of the County Manager. Performance of work is evaluated through observation and discussion of work products, review of reports and completed projects, and periodic conferences.
Examples of Duties
DUTIES AND RESPONSIBILITIES
Essential Duties and Tasks
Assists the County manager in planning, organizing, and directing the County's internal and external operations for assigned departments, service areas, and/or initiatives.
Supervises employees to include prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; and making hiring, termination, and disciplinary recommendations.
Acts as staff resource to members of the Board of County Commissioners, providing administrative support and assistance in accomplishing policy development responsibilities.
Acts as liaison between the County Manager and department directors, or between County Government and external partners, community stakeholders, and citizen committees.
Collaborates with management on complex issues and in response to citizen inquiries, requests, or complaints.
Facilitates the development and implementation of proposals approved by the Board of County Commissioners and/or County Manager.
Represents the County with elected officials, outside boards and citizen/advisory boards relating to assigned departments or projects.
Undertakes special assignments from the County Manager on sensitive and complex issues, prepares reports and recommendations, and reviews study reports and recommendations prepared by others.
Develops and presents policy proposals to the County Manager and Board of Commissioners for consideration.
Acts as County Manager during his/her absence.
Performs related work as required.
Knowledge, Skills, and Abilities
Thorough knowledge of the organization, programs, and functions of the County.
Extensive knowledge of the principles and practices of public administration, public budget and financial management, and of the techniques and processes of policy and management analysis and review.
Considerable knowledge of federal and state laws affecting County Government.
Ability to work independently and to apply competencies to a variety of situations.
Ability to research and evaluate complex administrative and operational problems, and to develop and recommend sound solutions.
Ability to resolve conflicts between and coordinates the work of several organizational units.
Ability to supervise the work of assigned employees and to coordinate programs and activities.
Ability to communicate effectively on a one to one and group basis and in writing.
Ability to establish and maintain effective working relationships with employees at all levels, with elected officials, with officials of other government jurisdictions, with community partners and stakeholders, and with the general public.
Requires a collaborative, inclusive, interactive, and team-oriented leadership style that fosters engagement, growth, accountability, and creativity in fellow employees and subordinates.
Requires strong customer service skills.
Bachelor’s degree and eight to ten years of progressively responsible experience that provides the necessary knowledge, skills, and abilities.
Master's degree in Public Administration, Business Administration, or a field closely related to one of the county’s services and six to eight years of progressively responsible experience that provides the necessary knowledge, skills, and abilities.
Ideal candidate will have:
Experience working in both county and municipal government organizations.
Experience in entity-wide budget, financial, and human resources development, management, and operations.
Experience in local government strategic planning.
Demonstrated success working with both internal departments and external partners to build diverse and inclusive relationships that advance common goals.
Demonstrated leadership, collaboration, decision-making, and technology skills.
Knowledge of open data and integrated data systems concepts and experience operationalizing data to advance data-driven decision making and joint community interests
Experience building organizational innovation capacity.
Driving is Essential
Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business. Motor Vehicle Reports may be verified for valid driver’s license and that the driving record is compatible with the county’s driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County’s vehicle use policy.
Special Note: This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job questionnaire with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.