Event Info


Eastern Time (North America)



Event Details

Free ICMA Coaching Webinar | Recording available to registrants

Embark on a transformative journey where you will explore indispensable strategies for navigating communication “potholes” and creating effective conversations with the community. Join seasoned experts as they share real-world insights and practical techniques honed through experience. From fostering meaningful relationships to leveraging technology for enhanced community engagement, this webinar will equip you with the tools needed to elevate your administrative prowess and leave a lasting impact on the communities you serve.


  • Martin Carcasson, Ph.D., Colorado State University, the founder and director of the CSU Center for Public Deliberation (CPD)
  • Amanda Rotella, economic development strategist, Mountain View, California
  • Maureen Tobin, executive director, Davenport Institute for Public Participation and Civic Leadership


Practices for Effective Local Government Management and Leadership[2] Community Engagement.

ICMA-CMs: Participation in free coaching webinars qualifies for ICMA-CM (Voluntary Credentialing Program) credit.

Pre-registration is required for all live webinars. Can't watch it live? Register and receive an e-mail when the archive is ready to watch.



New, Reduced Membership Dues

A new, reduced dues rate is available for CAOs/ACAOs, along with additional discounts for those in smaller communities, has been implemented. Learn more and be sure to join or renew today!