Displaying 154 - 162 of 207 results
Basic page
Social Media Engagement Guidelines
February 22, 2017

ICMA encourages all interested individuals and organization to participate in the conversations happening in our Commercial Social Network Communities.

Case Study
Social Media - City of Eau Claire

In November of 2010, the City of Eau Claire officially joined the world of Social Media.

Case Study
Jam Communication Tool

Social media is changing the world in which we work, socialize and govern.

Case Study
Making a Heartfelt Apology Matter

A mistake, which could have created much negative publicity and social media activity for the City of Clearwater, was turned into a positive experience for all.

Project / Research Report
Create a Following with GIS

Governments are using Esri’s geographic information system (GIS) technology to improve communication with citizens.

Project / Research Report
7 Emerging Trends in Citizen Engagement

Using place as an enabler for successful citizen engagement. Seven trends are emerging as governments develop creative, new, location-based tools.

Survey Report
ICMA Survey Research: 2012 Digital Use Survey Results

ICMA members share their digital use.

Article
Social Media and Citizen Engagement
March 1, 2017
Article
Who's Doing What in the Digital World?
March 1, 2017