Displaying 145 - 153 of 195 results
Case Study
Making a Heartfelt Apology Matter

A mistake, which could have created much negative publicity and social media activity for the City of Clearwater, was turned into a positive experience for all.

Project / Research Report
Create a Following with GIS

Governments are using Esri’s geographic information system (GIS) technology to improve communication with citizens.

Project / Research Report
7 Emerging Trends in Citizen Engagement

Using place as an enabler for successful citizen engagement. Seven trends are emerging as governments develop creative, new, location-based tools.

Survey Report
ICMA Survey Research: 2012 Digital Use Survey Results

ICMA members share their digital use.

Article
Social Media and Citizen Engagement
March 1, 2017
Article
Who's Doing What in the Digital World?
March 1, 2017
Blog Post
The Business Case and Content Strategies for Social Media
admin
Blog Post
Using Mobile Apps for Citizen Engagement
admin
Blog Post
Social Ideation: Using the Internet to Gather Citizen Ideas
admin