With the proper planning and mindset, local governments small and large can leverage technology to transform their organizations and the experience of their residents.

As healthcare costs continue to rise, some local governments are looking at shared service agreements as a solution.

ICMA publishes the results of surveys and other research projects that we undertake independently and in partnership with others.

Survey topics covered include adopting and evaluating private service delivery as well as obstacles in private service delivery.

Slides of the presentation presented at the 2017 ICMA Conference in San Antonio.

Local government brings together all kinds of skills and professional backgrounds to make just one service delivery a success.

Your go-to reference tool for implementing a "smart communities" approach.

Results from select ICMA surveys are available for purchase by researchers and others interested in local government programs and practices.