How 11 Arizona communities share performance data and service delivery insights.

A manager describes how the Peace Corps helped develop his administrative skills. <br>
<small>[PM Magazine, April 2019]</small>

Meeting service needs; Developing local cannabis regulation; Building public trust

With the proper planning and mindset, local governments small and large can leverage technology to transform their organizations and the experience of their residents.

As healthcare costs continue to rise, some local governments are looking at shared service agreements as a solution.

ICMA publishes the results of surveys and other research projects that we undertake independently and in partnership with others.

Survey topics covered include adopting and evaluating private service delivery as well as obstacles in private service delivery.

Slides of the presentation presented at the 2017 ICMA Conference in San Antonio.

Local government brings together all kinds of skills and professional backgrounds to make just one service delivery a success.