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  1. Home

Performance Management

Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.

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Displaying 217 - 225 of 635 results
Article
Can’t-Miss Local Government Resources
February 27, 2017
PM Magazine
PM Article: A Push for Civic Education
March 1, 2017

Civic education can be promoted using traditional approaches, digital solutions, or a combination of both.

Blog Post
Why Performance Management? Six Reasons
admin
May 05, 2016
Article
Think It Can't Be Measured? Think Again.
March 1, 2017

Managers can have difficulty figuring out how to measure progress toward community priorities such as "quality of life." But it can be possible to "measure the unmeasurable."

Blog Post
How to Convince Council It’s Time for a Citizen Survey
admin
Apr 13, 2016
Article
Data-Driven Decision Making: Las Vegas Gets Results
March 1, 2017

Employing data-driven decision making, Las Vegas, Nevada, has prioritized sustainability and traffic safety projects.

Blog Post
Analytics and HR Transformation
admin
Apr 06, 2016
Article
Monitoring Economic Development Performance
March 1, 2017

A new Best Practice from GFOA suggests indicators for tracking the performance of economic development activities.

Blog Post
Using Performance Data: Regular Data-Initiated Reviews
admin
Mar 31, 2016

A guide to using local government performance data effectively.

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