A Book Review by Holly Eskridge, Assistant to the City Manager, Rock Hill, SC
“Concepts are simple but citizen involvement is not easy to do.”
John McGillicuddy, General Manager Mecklenburg County, North Carolina
A Book Review by Holly Eskridge, Assistant to the City Manager, Rock Hill, SC
We were involved in ongoing change and improvement. This is one of the reasons why we were so actively involved in the Alliance, because it was a hot bed of ideas.
This is the final installment of the Ambassador Book Review of The Ten Faces of Innovation, written by Tom Kelley of IDEO. In the previous two installments we learned about The Learning Personas (Anthropologist, Experimenter, and Cross-Pollinator) and the three Organizing Personas (Hurdler, Collaborator, and Director).