Data are helping managers respond to COVID-19 in their communities.

Three engagement-related approaches that can help you during normal times or times of crisis.

The current worldwide health crisis has exposed the underlying and sometimes unflattering condition of local government service levels and finances.

Local governments find innovative ways to provide internet access in response to COVID-19.

Balancing the return to work and minimizing the risk of a secondary outbreak calls for big data given China's mobile workforce.

There is great uncertainty about when and how to act. Yet the leaders and followers must act anyway.

A Philosophical Look at How Best to Navigate the Online World [PM Magazine, April 2020]