E-book aids in development of sound crisis communication practices during dangerous situations.

What do you get when a crisis quickly hits your organization and threaten to harm people or property, seriously interrupts operations, damages your reputation...

ICMA President Lee Feldman and three other local government experts addressed challenges with public financing, transportation and infrastructure, and public safety and criminal justice at a forum hosted by NAPA.

It doesn't help win elections, but confronting the big public challenges requires a sustained effort over many years.