This conference document was used in the The 21st Century Manager: What Does It Take to Have a Smart Community?

This conference document was used in the Designing the Future: Where Is the Concept of "City" Headed? session. 

This conference document was used in the The 21st Century Manager: What Does It Take to Have a Smart Community?

This conference document was used in the Standing Strong against Social Media session during the 2015 ICMA Annual Conference.

This conference document was used in The Phantom Menace: Addressing E-Hostility in Your Community session during the 2015 ICMA Annual Conference.

This conference document was used in the The 21st Century Manager.

This conference document was used in the Placemaking for Small Communities session during the 2015 ICMA Annual Conference.