ICMA recognizes communities for their commitment to the principles of performance management and effective communication of their performance data with residents and peer communities.
Depending on the level of recognition, Excellence being the highest, criteria include incorporation of data gathering and verification, public reporting, benchmarking and networking, strategic planning, community surveying, staff development, dashboarding, and continuous improvement.
For more information, visit icma.org/certificates-in-performance-management. For those interested in applying for the 2020 Certificates in Performance Management, the criteria and application form will be posted on November 1, 2019.
Certificate of Excellence
Alachua County, Florida
Albany, Oregon
Arvada, Colorado
Austin, Texas
Bayside, Wisconsin
Bernalillo County, New Mexico
Clayton, Missouri
Durham, North Carolina
Fairfax County, Virginia
Farmers Branch, Texas
Fayetteville, North Carolina
Fort Collins, Colorado
Fort Lauderdale, Florida
Gilbert, Arizona
Greer, South Carolina
Gunnison County, Colorado
Kansas City, Missouri
Montgomery County, Maryland
Oklahoma City, Oklahoma
Olathe, Kansas
Pinehurst, North Carolina
Rock Hill, South Carolina
San Antonio, Texas
San Francisco, California
Scottsdale, Arizona
Tamarac, Florida
Woodbury, Minnesota
Certificate of Distinction
Arapahoe County, Colorado
Baytown, Texas
Bellevue, Washington
Chapel Hill, North Carolina
Coral Springs, Florida
Dallas, Texas
Edmonton, Alberta
Fort Worth, Texas
Loudoun County, Virginia
Mesa, Arizona
Palm Coast, Florida
Phoenix, Arizona
Poudre Fire Authority, Colorado
Sarasota County, Florida
Sheboygan, Wisconsin
Sugar Land, Texas
Suwanee, Georgia
Tacoma, Washington
Wichita, Kansas
Certificate of Achievement
Alexandria, Virginia
Algonquin, Illinois
Arlington, Texas
Bettendorf, Iowa
Chester County, Pennsylvania
DeLand, Florida
Downey, California
Elk Grove, California
Georgetown, Texas
Maitland, Florida
Maui County, Hawaii
North Hempstead, New York
Salisbury, North Carolina
Santa Monica, California
Southlake, Texas
Stanly County, North Carolina
Stayton, Oregon
Harvard Kennedy School | Scholarship Sponsored by The Ferguson Group and eCIVIS
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Paul J. Brake, ICMA-CM
City Manager, Morgantown, West Virginia
Morgantown, West Virginia, is home to West Virginia University, whose 30,000 students nearly double the city’s population of 31,000 during the school year. To serve this population, Brake oversees 10 city department directors who manage a workforce of about 275 and an operating budget of $37 million. As the city manager, he has direct oversight of the operating and capital improvement budgets and is responsible for carrying out policy enacted by the city council, overseeing the administration of the city, and maintaining intergovernmental and university relationships.
Brake has faced management challenges throughout his career, working in two states (West Virginia and Michigan) that have faced the worst population outmigration and economic setbacks of recent history. In 2018, West Virginia was listed by the National Centers for Disease Control as last nationally in key health indicators (drug deaths, smoking, obesity, and diabetes). Opioid abuse is a problem in Morgantown and the rest of the state.
In his work, he cites lack of civility and political engagement, constrained financial resources, and communications/outreach as his most pressing challenges, and he has addressed them all.
Brake’s immediate goals are to contribute to his organization and help launch the next generation of local government professionals. This involves fulfilling the ambitious goals set forth by the city’s strategic plan, using a high-performing organization approach to engage employees at all levels. At the same time, he hopes to contribute to the profession by working with the local university to create an ICMA student chapter and to develop a paid graduate internship/fellowship program with the city.
Brake says the Harvard program provided new perspectives that will help him tackle challenging environments and resolve the most entrenched, divisive issues facing his community.
Marc Landry, ICMA-CM
City Manager, Moncton, New Brunswick, Canada
As city manager of the largest city in New Brunswick, Landry works with his team to deliver services to Moncton’s 72,000 residents and oversees regional services that reach more than 140,000 people.
Landry’s responsibilities include overall management of more than 900 employees and delivery of municipal services ranging from social services to the completion of a $113 million downtown events center, Centre Avenir Center. He is responsible for an annual operating budget of more than $200 million and an annual capital budget of more than $35 million.
Since his arrival in Moncton in 2017, Landry’s primary focus has been to facilitate the development of strategic priorities with the 11-member council and move those priorities forward with his administrative team. He introduced annual community report cards on performance measures and an annual strategic plan review, both of which have assisted in effectively prioritizing and maximizing the use of resources. He is also implementing multi-year budgeting and making service delivery improvements in response to feedback from the elected officials and the greater community.
Landry previously held the position of regional vice president on the ICMA Executive Board and is currently past president of the Canadian Association of Municipal Administrators (CAMA), an ICMA affiliate organization with more than 650 members. He has also participated actively as a member of the ICMA International Committee and will co-chair the 2020 ICMA Conference Planning Committee.
Landry says, “The Harvard Kennedy School program provided me with an unparalleled opportunity to acquire improved knowledge and understanding of how to most effectively approach the various opportunities and challenges I encounter, which will greatly benefit my organization and community at large.” He says that the network he developed with the other leaders who participated in the program will serve as an asset throughout his career.
Continuing to support the next generation of local government professionals is an important personal objective for Landry—one that allows him to truly make a difference.
HARVARD SCHOLARSHIPS
Participants who are awarded the Kennedy School scholarships have the opportunity to step away from their daily routines for three weeks, engage with other executives in team efforts to resolve tough issues, and renew commitments to their respective professions. Brake and Landry were selected from a pool of 17 applicants by a panel of ICMA members who were all past program recipients. Both attended the Harvard program in Summer 2019. More information about the program is available from Felicia Littky, flittky@icma.org.
