This is the 2010 Executive Summary of the Victoria Police Department's Customer Survey Results. The document outlines the background behind the survey, results, lessons learned, and how the Department intends on using the given feedback.

Strategic Plan (with hyperlinks) describing the pursuit of excellence in collaborative GIS planning and implementation in local government.

Over the past decade and a half, free access to computers and the Internet in U.S. public libraries evolved from a rare commodity into a core service.

This spreadsheet provides numerical data captured from various 311 call centers.