A Forensic Approach

In a knowledge economy, it is all about attracting, retaining and growing talent. Talent management is a particularly important issue for local governments since we have a higher proportion of knowledge workers than the private sector. (1) Knowledge workers, especially “Next Generation” employees (Gen X and Y), not only want to be paid well and receive competitive benefits, they increasingly demand a vibrant and vital workplace. In a shrinking talent market, paying competitive wages and benefits is necessary but completely insufficient. The war for talent is won or lost on the battlefield

This 2009 document from Dougas County, Nevada outlines a proposal for a system of performance management and employee evaluation.

The primary features of this PMP re-design project are about creating a more clear delineation between satisfactory performance and truly outstanding performance(...)

Reviews the City of Phoenix’s Green Phoenix program.

This 2008 request for proposal from the City of Davenport, Iowa is not comprehensive compared to other RFP's, which usually include substantial discussion of legal aspects.

CPM assists local governments in assessing their performance over time and in comparing their performance with that of their peers. Participating jurisdictions complete survey questions on the areas below.

This could very well be one of the most valuable books in your collection—it’s packed with more than 70 exclusive case studies featuring successful performance management practices from local governments that belong to ICMA’s Center for Performance Measurement (CPM). This information is not available from any other resource. Written by CPM staff, the case studies in What Works: How Local Governments Have Made the Leap from Measurement to Management illustrate how performance measurement promotes positive change in 15 different service areas in local government. Cases are one to three pages