![](/sites/default/files/styles/lead_image/public/State%20College%20-%20Personnel%202.jpg?itok=SjYgfAnn)
Local governments must begin thinking through key changes in operational support to make certain they are able to meet the critical needs of their community.
![Coronavirus COVID-19 Lead Image Events](/sites/default/files/styles/medium/public/Coronavirus%20-%20Lead%20Image.png?itok=GycKRWc5)
Here's a rundown of the Tools and Techniques for Managing COVID-19 Recovery Costs webinar.
![](/sites/default/files/styles/medium/public/Bryer%20image.jpg?itok=VhX481aW)
A Philosophical Look at How Best to Navigate the Online World [PM Magazine, April 2020]
![](/sites/default/files/styles/medium/public/salkin-honorary-LM.jpg?itok=xHoMtNpy)
Learn more about a 2019 honorary membership recipient. Nominations for 2020 due April 13.
![](/sites/default/files/styles/lead_image/public/bench.png?itok=iMP3jTdW)
Key considerations in identifying potential emergency shelters for the homeless plus examples of what other communities are doing to provide shelters.
![](/sites/default/files/styles/lead_image/public/customer-service.png?itok=X3yw3Vie)
Use the following examples and tips to help your 311 call center staff be prepared to navigate COVID-19.
![](/sites/default/files/styles/medium/public/IMG_3288%20-%20resized.jpg?itok=455QzFTq)
How the town became the cannabis hub of the California Central Coast. [PM Magazine, April 2020]
![](/sites/default/files/styles/medium/public/black_woman_using_computer.jpg?itok=p9IU9GCL)
Helping residents understand stay-at-home restrictions is a priority for local governments
![](/sites/default/files/styles/medium/public/earth-1990298_1920.jpg?itok=o8xqQB7O)
ICMA is but one force for ethical local government. [PM Magazine, April 2020]