Job Details

Director of Emergency Services
County of Charles, MD
Job Description

Charles County Government, located in Southern Maryland, approximately 35 miles outside of Washington, DC, offers a unique opportunity to work in one of the fastest growing counties in the Metropolitan Washington area. We proudly serve the residents and businesses in the County as we continue to expand opportunities for all.

We seek a dynamic Director of Emergency Services who will utilize their technical, collaborative and leadership skills to bolster the efforts of the hardworking staff of the department as they serve our growing community of over 160,000 residents. With that growth comes opportunities to engage staff in the areas of skills development, creation of a new vision for the department, and change management. The successful candidate will develop a strong collaborative relationship within the department as well as with the volunteer fire fighters in the County and other jurisdictions. The Director will work to understand the evolving needs of our diverse community and work to create partnerships to better serve the citizens of Charles County. The incumbent will serve a major role in leading the successful finalization and implementation of a recent strategic assessment of the department.

The Director of Emergency Services directs the county's emergency preparedness service and public safety functions. The Director is responsible for the organization, administration, training, and operation of the Emergency Services Department and serves as the liaison and coordinator between the department and local, county, state, federal, and non-governmental agencies to include the Charles County Volunteer Fire and EMS Associations.

The work involves directing the county's animal control, shelter, and public safety dispatch operations, emergency medical services and emergency management. Overall goals are set and the worker determines the specific tasks and assignments to be performed, independently handling new or unusual problems and deviations encountered in the work.

Essential Job Functions:
Develops, updates and executes emergency plans in accordance with County, State and Federal regulations and standards.

Full people management responsibility, including hiring, firing, promotions, performance and compensation management, and training and accordance with County Personnel policies and procedures.

Lead development of direct reports through mentorship, coaching and ongoing performance feedback and identification of learning opportunities

In conjunction with the County Administrator, develops comprehensive long and short-range strategies designed to achieve departmental goals and objectives, legal mandates and established priorities as necessary to accomplish them

Facilitate change management activities with cross-functional team members and stakeholders to understand and ensure adoption of the Board of Commissioners Goals and Objectives.

Lead and implement change initiatives related to business processes.

Champion planned changes, leverage relationships to socialize the changes and act as a role model for/early adopter of the change to demonstrate importance and address perceived impacts.

Collaborate with internal and external stakeholders, to ensure that the services provided by the department are meeting the County's needs.

Coordinates with volunteer Fire/EMS companies within the County.

Develops and coordinates mutual aid plans between Fire and Rescue and Police agencies in adjacent counties as well as federal and state organizations to ensure their cooperation in the event of an emergency.

Provides instructional training and orientation.

Participates in the design and adoption of new methodology and technology related to emergency services.

Chairs the Local Emergency Plan Committee (LEPC) and the County Safety Committee.

Assists in the emergency management coordination and planning with related public and private agencies, such as hospitals and nursing homes.

Prepares and monitors departmental budget, operates within budgetary constraints.

Coordinates County 911 Communication Center enhancements and dispatching procedures with police, fire and EMS Communications Board.

Attends County Board of Fire and Rescue, County Fire Chiefs and County EMS Chiefs meetings for purposes of coordinating county related activities with volunteer activities.

Directs the County's fFalse Alarm Reduction program.

Directs the County's Animal Control and Animal Shelter operations.

Other Duties
Performs related work as required.
Qualifications, Knowledge, Skills, and Abilities:
Knowledge, Skills, and Abilities (These are pre-employment KSAs that apply only to Essential job Functions.)

Knowledge of--

The principles and practices of emergency preparedness as applied to the requirements of the county.

Climate change impacts to Charles County and specifically its relationship to emergency services planning.

Governmental fiscal policies and procedures and legal mandates including the budget processEffective techniques and practices of administration and accounting office management including budgeting, computerization, personnel and purchasing.

Effective techniques of supervision.

Ability to–

Supervise, plan, and coordinate the work of a diverse staff comprised of administrative, paraprofessionals, trades, and skilled subordinates in a manner to accomplish departmental goals and objectives.

Review, evaluate, and initiate appropriate action on technical and legal reports, contracts, and documents concerning departmental matters and to make subsequent recommendations

Establish and maintain effective working relationships with County officials, Volunteer associations, employees, subordinates, representatives from other agencies, and the general public.

Keep the County Administrator informed on all major issues and programs and to recommend changes and as appropriate.

Collaborate and work with Council of Governments (COG) and Maryland Association of Counties (MACO) on best practices and region-wide initiatives.

Direct the county's emergency preparedness, animal control and public safety dispatch operations.

Monitor operations and take appropriate actions to ensure that operations meet requirements.

Establish and maintain effective working relationships with others encountered in the work.

Communicate effectively orally and in writing.

Dispatch and supervise broad range technical and emergency operations and personnel in short term or long term emergency response events and preparedness planning.
Required Qualifications (Note: Any acceptable combination of education, training and experience that provides the above Knowledge, abilities and skills may be substituted on a full-time year for year basis.)

Training and/or Education
Masters degree in public safety administration or related area, and combination of emergency preparedness, emergency services management, and homeland security experience.

Eight years of progressively responsible management and supervisory experience in field of emergency preparedness and response including supervision level police, fire or EMS (Fire/Paramedic) experience.

Licenses or Certificates
Valid driver's license.
Certified Emergency Manager preferred
IS 100/IS 700 NIMS (National Incident Management System) certification preferred

Special Requirements
May include long hours in emergency response situations.
Additional Information:
Physical Demands
The work is mostly sedentary with periods of light physical activity, and is performed in office surroundings. Typical positions require workers to walk or stand for long periods; lift and carry up to 20 pounds; climb stairs, bend, reach, hold, grasp and turn objects; and use fingers to operate computer or typewriter keyboards. The work requires the ability to speak normally and to use normal or aided vision and hearing.

Unusual Demands
Employee is subject to work beyond the normal scheduled hours of work.

FLSA Status

Reports to
County Administrator

Assistant Director of Emergency Services, Chief of Animal Control Services, , Chief of EMS, False Alarm Reduction Unit Administrator, Assistant to the Director

Revised: 08/19
Grade: 20
Appointed by the County Administrator

Job Details
$97,925 - $157,113
Job Function:
Other, Department Head/Director
Position Type:
Full Time
County of Charles
PO Box 2150
La Plata, MD 20646-2150
United States
Population: 160,000
Form of Government: County Council-Elected Executive