Job Details

Human Resources Manager - Charlotte Fire Department
City of Charlotte, NC
Job Description

Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.


The City of Charlotte seeks an experienced and passionate human resources professional to join the City of Charlotte’s Human Resources Management team. The Human Resources (HR) Manager reports to the Deputy Director of Human Resources and serves as the HR Business Partner for the Fire Department.

The Human Resources Manager will assist the Fire Department in planning, organizing and providing HR guidance and consultation in accordance with the City of Charlotte’s human resources policies and practices. Interpret internal or external business issues and recommend solutions/best practices to the Fire Department's leadership team. As a public safety department, there may be unique policies applicable to the fire department. When they differ, the Human Resources Manager is to ensure that departmental policies do not conflict with city policies.

Under the direction of the City’s Human Resources department, the incumbent provides direction and leads the overall operation of the Fire Department’s Human Resources division. The HR Manager is expected to communicate and facilitate the hiring, training and employee development processes in accordance with fire department policies and city policies.

Major Duties and Responsibilities:
•Establish and maintain harmonious and effective working relationships with a wide variety of people that include Executive Leadership, employees, outside agencies and the public
•Define problem areas
•Perform and supervise the collection, interpretation, and evaluation of data
•Plan, organize, direct, and evaluate the work of professional and clerical staff
•Analyze technical and administrative human resources problems and make sound recommendations for their solution
•Prepare and present accurate and comprehensive reports and recommendations
•Gain and maintain the confidence and cooperation of Department officials, administrators, employees, and employee representatives to foster the development and sound personnel management practices
•Deal tactfully and persuasively with others in controversial situations
•Speak effectively with individuals and groups
•Keep abreast of developments in the field of human resources law and administration
•Develop and implement goals, objectives, policies, procedures, work standards, internal controls for the division in support of the fire department
•Coordinate information, both oral and written communications, into concise written or oral formats reflecting continuity of thought

Knowledge, Skills & Abilities:
•Functional responsibilities of a Human Resources office and program principles and policies of personnel administration and management
•Applicable state and federal laws and procedures relevant to human resources and risk management
•Modern principles of organizations, administration, and management
•Principles and modern methods of human resources management
•Problems involved in administering a comprehensive and integrated human resources program in a large organization
•Dynamics of staff-line personnel relationships
•Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly
•Communication skills and techniques; effective interviewing and counseling, group discussion and giving instructions
•Computers and software applicable to the position

Preferred Qualifications:

At least 3 years of Human Resources Management in a public safety organization.

Minimum Qualifications:

•Bachelor’s degree with three (3) years of relevant work experience; or a Master’s degree with on year of relevant experience; or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties

Job Details
Job Function:
Division Manager
Position Type:
Full Time
City of Charlotte
600 E 4th St
Charlotte, NC 28202-2816
United States
Population: 842,000
Form of Government: Council-Manager