Displaying 343 - 346 of 346 results
Blog Post
Mental Health In Local Government
Mental Health Awareness in Local Government
Jessi Atcheson, ICMA marketing coordinator

Coming Out of the Darkness, mental health implications of COVID-19

Blog Post
Customer Experience
Local Government Customer Experience
Benjamin Effinger, MPA, operations chief, public service division Los Angeles County

How customer journey mapping can enhance service delivery.

Blog Post
Public spaces outdoor seating
Best Practices to Manage Public Spaces
Cheryl A. Hilvert, ICMA midwest regional director

How local government managers can help create public spaces that provide a sense of community and belonging.

Blog Post
Sustainability Equity
Sustainability Through an Equity Lens, an Introduction
Joe Supervielle

Sustainable Communities Advisory Committee Subcommittee on Social Justice and Equity