Everyone is throwing the term “Big Data” around nowadays, but what do you really need to know about it? After attending a highly informative webinar on Big Data by govloop, I came away with these five key points. This list will give you the basics on Big Data, and the links under each item will allow you to delve deeper into that specific topic.

Editing a Profile on the Knowledge Network, it is even easier than creating your profile if you can believe that.

The Knowledge Network has over 44,000 individual profiles! These profiles have been prepared by city managers, deputies, economic development specialists, parks and recreation employees, ICMA’s strategic partners, students, and everyone in between with a strong interest in local government. The Knowledge Network is a great resource, and it keeps getting better because of you! 

The 2013 Digital Use Survey survey covered smartphone use, operating systems, use and types of e-readers and tablets, use of apps, and use of social media.

When 311 systems started coming online in the mid-1990's, their function was largely to answer questions and submit service requests on behalf of residents.