Rapid Process Improvement is a process improvement methodology adopted by the City of Lakeland to help build a culture of continuous improvement through employee empowerment. 

Influenced by Jim Collins’s Good to Great principles, the City of Livermore, California Leadership Team established five employee

Polk County faces the potential retirement of up to 2/3 of its leadership team within the next 5 years – a significant challenge calling for a bold response.

Amidst these types of organizational challenges, in 2001, the City of Montgomery began its journey toward higher performance following the principles

Tempe’s Leadership Development Program (LDP) is a citywide change management initiative that began development in 2007.

The intent of the program of activities was to create a highly effective and highly regarded city government that could produce outcomes that would exceed customer expectations.

The City of Westminster, CO identified succession management as a critical need of the organization with leadership development as a primary objective...

The town of Leesburg, VA struggled with a complicated and confusing land development process that stifled opportunities.