The Use of "Lean" in Local Government

To help develop an effective manager evaluation tool, ICMA offers the complimentary ICMA Manager Evaluations Handbook.

In September 1989, the year in which ICMA celebrated its 75th anniversary.

Your level of enjoyment and fulfillment at work is much more under your control than you may have thought.

Six Sigma is a disciplined statistical, analytical method, which focuses on improving the quality of products and services by reducing defects...