A very helpful article in the same vein as “The Real Thing”, discussing common mistakes local governments make during citizen engagement
What to consider when an ethics crisis threatens to derail the organization.
Can you think of conduct that aligns with ethics laws (or laws in general) but could be a potential violation of the ICMA Code of Ethics?
The old adage 'you only get one chance to make a first impression' holds true especially for local government managers when they are new to a community.