The purpose of the November PM cover story, “A Code of Ethics that Packs a Punch,” is to provide a case study, which authors Kevin Duggan and Kevin Woodhouse refer to as a blueprint, of the development of a code of ethics from the ground up. More than 150 city employees from all departments crafted a code of ethics this way for Mountain View, California.
Here are the key guiding principles associated with the code’s development:
- The process should not be top-down. That is, the code should not be promulgated from the leadership of the organization.
- A recognition that the process will be part of the product.
- The process should strive to have as many employees participate as possible.
- The final product should be as concise as possible, ideally one page.
These steps were taken to distribute the final code:
- The final code was distributed by e-mail (or through the use of paper copies for those employees without e-mail) to all city employees.
- The code was placed on the city’s website, as well as on its employee intranet site.
- Wallet-sized copies of the code were distributed to all employees.
- Framed copies of the code were placed in every department and public spaces of city offices.
- A discussion of the code is included as part of new-employee orientation programs, training programs, and performance evaluations.
- All city departments are encouraged to have a periodic dialogue regarding the code and ethical scenarios.
For more details on each of these points and more, read the cover story at PM’s website.
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