Access to best practices and tips to help you meet and overcome disruptive challenges and achieve leadership excellence in your organization.

Tools to help you build and maintain public trust, plan for bumps in the road, and develop relationships with your residents to mitigate alienation, anger, and a lack of trust.

Working in local government calls us first to serve our own community, but the work we do does not stop at our political boundaries. Our impact regularly extends regionally, nationally, and even sometimes globally. Exceptional city and county leadership has the power to change the world not only by example, but also through the dissemination of…

Swamps are filled with odorous, stagnant water and creatures that breed disease. November’s highly divisive national election filled the public’s mind with disturbing images like this – rhetorical exaggerations to remind people of any negative experience they’ve ever had with a government agency. But the vast majority of employees at any level of government are…

Chambersburg, Pennsylvania<br />If anyone were to doubt that being a professional manager is akin to the role of a corporate chief executive officer, one need only to look at Chambersburg, PA and the scope of ongoing and completed projects accomplished in recent years.  From operating its own utilities, implementing award-winning “green’ programs, and launching plans for…

Best for Vets

Community Heart & Soul works because the community works together to make it happen.