The responsibilities of local government mid-managers have changed, and so have the skills required to succeed in the profession.

Turn Employee Overwhelm into Focus—and Results

Coaching for Performance and Change: The Skills That Move People—and Organizations—Forward

Serving the needs of the entire community demands this from local government professionals.

How journey mapping and segmentation help cities and counties serve better—especially when budgets tighten.

A mother and daughter duo of local government managers reflects on their shared occupation.

How cost-plus pricing helps align rates, infrastructure, and long-term financial stability

Pushing more responsibility and cost onto counties, reducing federal funding, tightening eligibility for safety-net programs, and accelerating the impact on our communities.