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Eastern Time (North America)

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ICMA Coaching Webinar
Coaching for Performance and Change: The Skills That Move People—and Organizations—Forward

What are the necessary skills to be a coach who can help others and their organizations get results?  Explore strategies that can elevate your coaching abilities, ensure impactful results, and create lasting positive changes one-on-one and within teams and organizations.

LEARNING OBJECTIVES: 

  • Name the core competencies and skills that distinguish effective coaches from ineffective ones, including active listening, powerful questioning, and the ability to build trust and psychological safety in one-on-one and team settings.
  • Explore coaching strategies and frameworks and assess how these approaches can be adapted in diverse coaching contexts.
  • Select at least one coaching technique designed to create lasting behavioral and cultural change and develop a personal action plan for elevating coaching practice and sustaining positive outcomes over time.
     

Speakers: 

Michelle Poché Flaherty

Michelle Poché Flaherty

Assistant City Manager, City of Redwood City, CA

Donna Vaillancourt

Donna Vaillancourt

Special Projects Coordinator II and Former Human Resource Director, San Mateo County, CA

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