Mentorship is one of the most powerful tools for developing leaders in local government. It builds confidence, expands constructive networks, helps emerging leaders navigate challenges, and prepares professionals for new opportunities. At the same time, mentoring allows experienced leaders to share knowledge, strengthen their organizations, and invest in the future of the profession.

Ahead of the SheLeadsGov Roundtable: Successful Mentorship in Local Government event on July 15, we spoke to Paulette Hartman, city manager of North Richland Hills, Texas, and Caitlan Biggs, assistant town manager of Little Elm, Texas. From lived experience, they shared how mentorship influences their careers and why investing in others benefits both individuals and local government organizations.

Mentorship Does Not Have to Be Formal

One of the biggest misconceptions about mentorship is that it requires a structured program or regularly scheduled meetings. Hartman explains that many of the most meaningful mentoring relationships develop naturally through networking, conversations, and shared experiences. "It doesn't have to be a formal setup. And so, in fact, I think it's almost better when it's not," she said.

Rather than waiting for the perfect mentorship opportunity, professionals can begin by reaching out to someone they respect, asking questions, and staying connected over time.

Building Confidence Through Shared Experience

Mentors provide more than career advice. They help others recognize strengths they may not yet see in themselves. "I think it just shows you that any woman, especially, can do it. I think it helps give you the confidence. I think somebody who gets to know you can point out things to you that you don't see in yourself," Hartman explained.

Biggs credits several mentors with helping her grow throughout her career, each offering different perspectives and lessons. "I think my mentors are the reason that I'm in the chair that I'm in today," she said.

Both of their experiences illustrate that mentorship is often a network of relationships rather than a single mentor, with colleagues, supervisors, and peers each contributing to professional growth.

Mentorship Is a Two-Way Relationship

Mentorship benefits both the mentor and the mentee. Hartman explains that mentoring younger professionals helps experienced leaders stay connected to new perspectives and better understand the next generation entering the profession. "It helps you kind of stay fresh, not get stuck in your own sort of ways," said Hartman.

Biggs applies that philosophy within her own organization by helping employees understand the significance of their work. "I don't just tell him what we're doing. I tell him why we're doing it," said Biggs.

Providing this context helps staff and future leaders think critically and increases engagement within the organization.

Start with a Conversation

Both speakers encourage professionals seeking a mentor to take the first step. A mentoring relationship often begins with a conversation at a conference, a networking event, or over coffee rather than through a formal agreement.

Likewise, leaders who want to mentor others do not need to establish an official program. Inviting someone into a meeting, explaining the reasoning behind a decision, or taking time to answer questions can have a lasting impact.

"Don't be afraid to just start up a conversation," said Hartman.

Paying It Forward

Biggs emphasizes that leadership is built through the support of others. "We don't get here alone, and we don't stay here alone," she said.

Whether mentoring happens through a program or informal conversations, its impact extends far beyond a single career. By sharing knowledge and investing in future leaders, local government professionals strengthen their organizations and help ensure the profession continues to thrive for generations to come.

Upcoming Events to Help You Drive Success with Mentorship

Virtual SheLeadsGov Roundtable: Successful Mentorship in Local Government | July 15 at 1:00 PM ET
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Build your professional network and expand your mentorship opportunities at the 2026 Annual ICMA Conference | October 17-21 in Long Beach, California
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