Alongside the American Councils for International Education, ICMA is implementing YSEALI Professional Fellows Program Sustainable Development and the Environment Institute theme.
Access student debt forgiveness support through Savi & help your employees see real savings.
Arranging discounts for products and services local government leaders can use in their personal and professional lives and can leverage in their day-to-day operations.
ICMA’s first National Study of 311 and Customer Service Technology made the association a national thought leader on centralized customer service centers. ICMA’s research focuses on how 311/CRM systems contribute to improved customer service, facilitate greater citizen engagement, support performance measurement, contribute to better local government budgeting, and aid in emergency response and recovery. Since 2009, ICMA has provided 311/CRM consulting services to local governments seeking to implement a 311/CRM system in their communities.
Introducing and integrating students into the local government management profession and familiarizing students with ICMA members, resources, and the Code of Ethics.
For over 100 years, the ICMA Code of Ethics has been the foundation of the profession, guiding leaders in local government towards a legacy of ethical excellence!
Articles from ICMA senior advisor, Dr. Frank Benest, focused on career issues for local government professionals.